👆 You want to know what happens next! Watch this video!
After ordering a PC our custom build manager will contact you by email with any questions that may need answered on your PC Build. If you have any special requests or want to change something about your build, we make sure that happens! We will also ask for your social accounts and twitch if you have one so others can get excited about YOUR PC Build as well! Once your build details are locked in, and all your custom pieces and parts arrive, it gets assigned to a Builder!
When you order a Gaming PC from Overkill Computers you get a custom experience different from ANY other company. We are a small team, so you will get messages directly from YOUR computer builder with updates on YOUR build! Many times we will have cool or new products that we are using in house, and if we have the ability to use something new or exciting for your build, we ask if you want it! You get to know who built your PC and even have their number if you have questions!
One of the reasons why building a PC the RIGHT way takes time is due to running the proper testing. We have a testing manager that painstakingly runs tests on your PC for up to 24-48 hours after it’s built! Once the testing is complete he generates a report that YOU the customer has access to. Your PC is then hand checked by the Operations Manager and then the shipping manager before it ships!
We take shipping these beasts very seriously… For smaller PC’s we use instapak
expanding foam on the interior of the PC. Then we put the PC in its original protective box.
Then we put that box inside a THICK double walled box with foam surrounding that.
We also use fiberglass reinforced tape to seal it shut! For our MASSIVE Gaming PC’s we still use lots of foam and the original box, then we take that and package it inside of a wooden crate with a pallet base. These are then shipped UPS Freight on a special semi truck with a lift gate!
We have Company wide UPS Capital insurance on ALL of our outbound shipments standard. This covers the PC in the unfortunate event of a carrier damaging your PC or in the rare occurrence something went missing in transit.
All of our Gaming PC’s have a standard one year warranty. We don't get hardware
failures very often, but like anything produced in the world things can happen! In the
unfortunate event there is a defect or hardware failure we act as quickly as we can to get
your rig back up and running again.
Sometimes this means helping you find a repair shop near you, we vet them and make sure they know what they are doing. We then directly deal with them to get whatever is faulty switched out! On even rarer occasions, if we feel that the fastest way to get you back running is to send you a box with a return label to get the PC back to us, we do that too! The fact is, we are here for you.
Software issues are not covered, problems from windows updates, viruses or game issues are something out of our control.We don't have a problem pointing you in the right direction though!
You’re PART of the Overkill Computers Family! You already have YOUR Builders number! If you have any questions, or need any help with your PC you can always contact us. If you go to set up your PC and need help, we are there. If you break something toying around with the hardware, we are there!
The only way to order an Overkill Gaming PC if you're outside of the USA or Canada is to use the Custom Build request form found below. This is because shipping gaming PCs over the sea can be more complicated than you'd think! A safe shipment, that's insured and covered all the way through customs may be different for each country. Therefore, we only allow someone to order internationally if they use our special custom build form. We take extra care in making sure the logistics are covered and well planned with international orders. Also, be aware that you will fall under the terms of our custom build program. This means a $5,000 minimum build cost. And you will be fully liable for the shipping, insurance, and customs fees. If you're interested in a PC Build and you are outside the USA or Canada, you can fill out this form below!Custom Build Form
We offer a few different types of financing! We have Affirm, which is a great option for those that are well qualified buyers. We also have PayTomorrow which has bad and even no credit financing. They also offer great plans for good credit too! Kind of a one stop shop! Lastly, we offer shopify pay installment plans. All of these options you can actually just use during checkout and get an instant pre-approval! It’s super easy!
When someone wants to know what they should order, our first question is “What are
you using it for?”.
If the answer is that you’re just getting into gaming and want something cost effective, then go for our Foundry Line of Gaming PC’s! If you’re an editor and want to render video then we'd say pick something with lots of Cores! We have some awesome gaming PC’s that are beasts for creative work too! If you’re like us…
Maybe you check out our Forge line of gaming PC’s. If you want to go complete Overkill, working with our custom build manager through the custom build area may be for you!
We offer three different types of custom artwork. Printed art being the most cost effective, but if
you’d like to go overkill, we have TWO in house air brush artists to pick from.
One specializes in space and glow in the dark airbrush painting. And the other is a realism airbrush artist! Gerardo can literally make a lifelike battle scene and put your face on a soldier! SKY IS THE LIMIT! If you want art on your gaming PC you can contact us for a quote after you submit a custom build request Or you can order a gaming PC from our website and then chat with us about the art after for a quote!